Artificial Intelligence (AI) has emerged as a transformative technology, revolutionizing industries and reshaping our daily lives. With its ability to process vast amounts of data and learn from it, AI is capable of powering innovative applications across various domains. In this article, we explore the “Seven Patterns of AI,” a framework that helps us understand

“The metaverse is a completely new virtual world—just like social media presented a new CX channel 15 years ago,” says Sidharth Mukherjee, chief digital officer at Teleperformance, a global company that provides digitally integrated business services. “We’re starting to see metaverse adoption across industries like retail, consumer goods, and health care, in addition to social